A PRINCE2 (Foundaton) qualified Technical Anayst/Architect
working in a multidisciplinary, multivendor enviroment to deliver transformational
IT and business solutions to reduce overheads, minimise backoffice costs
and improve frontline services to customers. Formerly an Oracle DBA and
UNIX systems administrator, mostly supporting and providing technical skills
input to development projects, also providing third line support to operational
systems when other support teams were unable to resolve problems. Developed
excellent problem diagnostic and resolution skills in both technical and
business fields, in particular where problems crossed technical or procedural
boundaries.
Education & Affiliations
BSc Biochemistry Keele University
October
1989 - July 1993
Professional Experience
Technical Analyst Service Birmingham, Birmingham,
UK
May
2007 - Present
Transferred from ICT to Programme Office. Providing
technical advice and consultancy on Business Transformation programmes.
Oracle DBA Service Birmingham, Birmingham
UK
April
2006 - April 2007
Transferred from Birmingham City Council when
IT service was outsourced. Provided support and consultancy for Oracle
databases, mostly in a project implementation environment, and third
line support for production systems. Installed and configured Oracle
database software. Installed and configured Sun Solaris (including setting
up RAID, networking &c). Solved problems on production systems.
Oracle DBA Birmingham City Council, Birmingham,
UK
June
2004 - March 2006
Role refined and renamed as part of overall departmental
restructure designed to increase specialisation. Provided support and
consultancy for Oracle databases, mostly in a project implementation
environment, and third line support for production systems. Installed
and configured Oracle database software. Installed and configured Sun
Solaris (including setting up RAID, networking &c). Solved problems
on production systems.
Technical/Client Server Analyst Birmingham City Council, Birmingham,
UK
December
1999 - June 2004
Provided Oracle and other skills in a projects
and third line support environment. Installed and configured Oracle
database software. Installed and configured Sun Solaris (including setting
up RAID, networking &c). Solved problems on production systems. Specified
and ordered hardware for projects. Carried out load testing using automated
tools. Oversaw and supported user acceptance testing.